FaQs General Information

HOW CAN I TRACK MY ORDER?

We will send the tracking information to the email address associated with your order once the item has shipped.

WHERE IS MY PACKAGE?

When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.

HOW LONG DOES IT TAKE TO GET MY ORDER?

When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.

WHAT METHODS OF SHIPPING ARE AVAILABLE?

UPS

WHAT IS THE PROCESS AFTER MY ORDER IS PLACED?

If ordered Monday through Friday (except holidays), your order is usually processed within 48 hours. If ordered on the weekend, the next available workday.

CAN I PLACE AN ORDER AND SHIP TO A DIFFERENT ADDRESS?

Yes, many customers order and have them shipped to others as gifts. Our secure shopping cart system has an additional section where you can insert another shipping address.